Business Culture

• China's ethical system involves respect for superiors, duty to family, loyalty to friends, sincerity and courtesy.
• Age brings increased respect and status.
• Handshaking is the accepted greeting, with a light handshake encouraged, lasting as long as ten seconds.
• Chinese lower their eyes slightly as a sign of respect.
• Staring may make Chinese uncomfortable.
• It is very important for Chinese people to "maintaining face" in everything they do. Therefore,
  • Never insult or openly criticize someone in front of others.
  • The relationship you develop with a person represents your relationship with his or her entire company.
  • Gifts are important, although expensive gifts could be taken the wrong way.

Do's

• Be aware of all favors done for you and prepare to respond in kind.
• In China, business relationships are personal relationships; establish a trusting personal relationship that demonstrates your respect.
• Business cards are important, especially in Chinese.
• Become friends with local influential officials.

Don'ts

• Avoid unintentional criticism of others.
• Don't poke fun at someone, even if in fun.
• Don't be the first to reach for a restaurant bill.